More than 100,000 people across Sheffield don’t own a car and many more rely on our bus network to get them to work, leisure and appointments.

I have launched an app for residents and passengers so you can log issues with the bus network. The information gathered will be used to challenge the bus operators and to work with Mayor of the Sheffield City Region to demand improvements.

Via the Better Buses app passengers can provide their feedback about specific services, how often they’re delayed or cancelled, the condition of bus stops and issues they experience with their journey such as hate crime or abuse.

For many residents and passengers across Sheffield buses are a lifeline and keep them connected with their work, family and friends. Hundreds of constituents have been in contact with me over the past few years to tell me about issues with their bus journeys. Often, they are late or don’t turn up or bus operators are cutting essential bus services because they are not commercially viable for them. This has to stop.

I want to hear from all residents and passengers about their experience on the bus network, only by speaking out about the issues, can we work with the operators and demand real change for passengers.

To report issues with your bus services visit: betterbuses.LouiseHaigh.org.uk/ and download the app onto your phone so you can report issues in real-time and on the go.